Dubai Jobs
We’re hiring a motivated real estate administrative assistant to join our growing team. Responsibilities include administrative duties such as keeping track of all transaction documents in the client database for our real estate agents, monitoring and notifying clients of important deadlines, complying with legal procedures, and planning appointments and final walkthroughs.
You’ll also support the team by marketing the company on social media and Portals. The ideal candidate should be a great communicator who is driven and highly detail-oriented.
”Candidates on Husband Visa are Preffered”
“ONLY DUBAI REAL ESTATE EXPERIENCE CANDIDATE WILL BE CONSIDERED”
Main Job Tasks, Duties and Responsibilities:
• Answer calls and respond to emails
• Act as the point of contact between the manager, agents & internal/external clients
• Screen and direct phone calls/Emails and distribute correspondence
• Handling CRM and monitoring other Property advertisement portals.
• Monitoring inventory for sales, rentals, and renewals.
• Compose, edit and draft letters, addendum, and property-related contracts.
• Calling Landlords, checking availability, arranging viewings
• Answering Inquiries, assisting clients
• Handle customer inquiries both over the phone and by email
• Manage and resolve customer complaints
• Enter new customer information into system
• Update existing customer information
• Route calls to appropriate agent
• Follow up customer calls where necessary
• Document all call information according to standard operating procedures
• Complete call logs & produce call reports
• Must have Driving License with own car
Education and Experience:
• High school diploma or equivalent required
• Knowledge of administration and clerical processes
• Proficient in relevant computer applications
• Knowledge of customer service principles and practices
• Some experience in a call center or customer service environment
• Good data entry and typing skills
• Previous experience in the real estate industry
• Has knowledge of Microsoft Office and customer relationship management software
• Excellent written and verbal communication skills
Key Competencies and Skills:
• Verbal and Written communication skills
• Listening skills
• Problem analysis and problem solving
• Customer service orientation
• Organizational skills / attention to detail
• Team work & stress tolerance
• Negotiation skills
• High energy level