Dubai Jobs
Raine & Horne Dubai is a progressive and successful vacation rental agency handling all facets of short term rentals. Due to continued expansion we are currently seeking a Guest Relations Officer for our Dubai operations. with a sincere passion to succeed and for customer service in general. HOSPITALITY background and valid UAE driving license is essential.
Duties & Responsibilities
Handling reservation enquiries and bookings
Guest Check In / Out
Able to work under pressure and rotating weekend roster
Excellent guest relation skills and solution focused
Good communication and interpersonal skills
Ability to work in a team
Resolve guests complaints
General administrative duties
Excellent verbal and written communication skills and an ability to communicate well at all levels.
Valid UAE driving license and personal car required
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The successful applicant will need take a professional approach to customer service and thrive on going above and beyond to ensure guests have a memorable stay. You come from a guest relations background, ideally within the hotel sector, and your attention to detail and ability to multi-task will see you thrive in this role.
Benefits
Salary : AED 4,500 – 5,000
Modern office and systems
Friendly working environment
Career development & progression opportunities