Waitress

We are looking for Arabic Waiter/Waitress for our new restaurant in Abu Dhabi.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you can perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Waiter/Waitress duties require working in shifts and during weekends and holidays.

Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

A Waiter/Waitress ensures a great dining experience for guests through attentiveness and excellent customer service. They provide detailed menu information and multi-task with various front-of-the-house duties, including collecting payment.

The duties and responsibilities of a Waiter/Waitress include welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks.

A good Waiter/Waitress will have a friendly and patient personality. They must make quick decisions and have great interpersonal skills. Attention to detail and excellent multitasking skills are important.

Waiters/Waitresses frequently work with other servers and maintain positive interactions with guests daily. They can report to a Shift Leader or various levels of management depending on the dining outlet.

Job Responsibilities

Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Should be aware of the QR codes and order taking procedure, he or she must be able to educate the guest the same
Host or hostess Should have awareness about the allergens and allergies and must be able to educate the guest
Prepare tables by setting up linens, silverware, and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software, order slips
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses, and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g., parties)
Follow all relevant health department regulations
Provide excellent customer service to guests
Liable to follow all the personal hygiene measures
Liable to maintain a safe working atmosphere
He or she should be obliged to adhere all the company policies and procedures
Liable to maintain all legal procedures and to report any illegal practices witnessed
Responsible for all inventories of Café, which includes the assets
Responsible for the cleanliness of the workplace.